Professor Illouz received a BA in sociology, communication and literature in Paris an MA in literature in Paris X, an MA in communication from the Hebrew University, and received her PhD in communications and cultural studies at the Annenberg School for Communication of the University of Pennsylvania in 1991. Her mentor was Professor Larry Gross, currently the head of the Annenberg School of Communications at USC. She has served as a visiting professor at Northwestern University, Princeton University, the School for Advanced Studies in the Social Sciences in Paris (École des hautes études en sciences sociales ) and as a fellow at the Institute for Advanced Study, Berlin (Wissenschaftskolleg zu Berlin). In 2006, Illouz joined the Center for the Study of Rationality, then headed by Professor Edna Ullman-Margalit. Her book Consuming the Romantic Utopia won the Honorable Mention for the Best Book Award at the American Sociological Association, 2000 (emotions section). Her book Oprah Winfrey and the Glamour of Misery won the Best Book Award, American Sociological Association, 2005 Culture Section. She delivered the 2004 Adorno lectures at the Institute for Social Research in Frankfurt. In 2009, she was chosen by the German leading newspaper Die Zeit as one of the 12 thinkers most likely to "change the thought of tomorrow." In 2013 She got the Annaliese Meier Intetnational Award for Excellence in Research from Alexander von Humboldt-Foundation, granted 250,000 Euro.  Her book Why Love Hurts got the best book award of the Alpine Philosophy Society in France.
Eva Illouz is the author of 80 articles and book chapters, and 8 books translated in 15 languages. They are:
- 1997. Consuming the Romantic Utopia: Love and the Cultural Contradictions of Capitalism. Berkeley: University of California Press. (371 pp.). (Trad. esp.: El consumo de la utopía romántica, Buenos Aires/Madrid, Katz editores S.A, 2009, ISBN 978-84-96859-53-1)
- 2002. The Culture of Capitalism (in Hebrew). Israel University Broadcast (110 pp.).
- 2003. Oprah Winfrey and the Glamour of Misery: An Essay on Popular Culture. Columbia University Press (300 pp.) ISBN 0231118120
- 2007. Cold Intimacies: The Making of Emotional Capitalism. Polity Press. London. (Trad. esp.: Intimidades congeladas, Buenos Aires/Madrid, Katz editores S.A, 2007, ISBN 978-84-96859-17-3)
- 2008, Saving the Modern Soul: Therapy, Emotions, and the Culture of Self-Help/ the University of California Press. ISBN 9780520253735
- 2012, Why Love Hurts: A Sociological Explanation (appeared first in German: Warum Liebe weh tut. Suhrkamp, Berlin 2011 ISBN 9783518296578 ). ISBN 9780745661520
- 2013, Die neue Liebesordnung: Frauen, Männer und Shades of Grey (in German). Suhrkamp, Berlin. ISBN 9783518064870
- 2014. Hard Core Romance: Fifty Shades of Grey, Best Sellers and Society, University of Chicago Press.